Operations Manager - Grand Plaza Shopping Centre

We exist to enrich community experiences. We reimagine destinations of the future, creating places where people love to connect. We do this by creating unique and relevant consumer experiences, delivering compelling value to our retail partners and striving for excellence in everything we do.


We’re looking for an Operations Manager to join the team at our Grand Plaza Shopping Centre and take responsibility for the management and upkeep of building services within agreed quality standards while ensuring the safety, presentation and comfort of tenants, Vicinity staff, suppliers and visitors in a manner which promotes the brand of Vicinity in the marketplace.


Grand Plaza is a single-level regional shopping centre located approximately 22kms south of Brisbane's CBD. The centre is anchored by Target, Big W, Woolworths, Coles, Kmart, Aldi, as well as Event Cinemas and 129 specialty stores. Grand Plaza offers local residents and families a convenient fresh food and everyday shopping and entertainment experience.


What will success look like?

  • Establishing quality standards for the centre’s aimed at meeting or exceeding customer and retailer expectations
  • Ensuring compliance with Occupation Health and Safety policies and the implementation of the safety management systems
  • Tenancy delivery including the management of on-site fit outs and refurbishments
  • Budget, reporting and capital expenditure requirements


What will you bring?

You will present with facilities management experience and capability and bring sound technical, operational and legislative management and understanding.  Solid reporting capability, knowledge of budgeting and forecasting coupled with strong contractor management and demonstrated safety, health and environmental management capabilities will enable you to manage a range of competing priorities and projects in this role. 


We’re proud of our collaborative team culture and as a member of the Centre management team, you will also be required to support the team with any emergency situations that may arise.


Why Vicinity?

At Vicinity, we are in the business of people. The people who shop in our centres, lease our retail space, invest in our centres, and of course, the people who work in and for our centres and our corporate office. Our people are important, and we believe in giving them every opportunity to grow and succeed in our business.

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised, and offers flexibility, balance and continuous learning opportunities, ensuring we give back, and that we look after ourselves.


Our values cultivate a culture that encourages our 1300+ team members to be curious, agile, passionate and committed. At Vicinity we embrace difference. We are committed to creating an inclusive work environment that supports diversity and flexibility.


Brown Plains, QLD

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