We exist to enrich community experiences. We reimagine destinations of the future, creating places where people love to connect. We do this by creating unique and relevant consumer experiences, delivering compelling value to our retail partners and striving for excellence in everything we do.
We’re looking for and Administration Assistant/Receptionist to join the team at Mornington Central on a fixed-term basis for 6-months and assist the centre management team with administrative requirements whilst ensuring our customers and retailers are provided with an exceptional level of service.
Mornington Central is a single-level fully-enclosed sub regional shopping centre, located on the Mornington Peninsula approximately 45kms south of the Melbourne CBD. The centre is anchored by Coles and Target and offers a mix of specialty stores that provide a convenient everyday shopping destination for community-oriented local families and visitors to the area.
With a broad range of responsibilities, this role will see you working predominantly on reception, together with varied office administration and customer service duties focussing on:
- Direct management of the reception area, including meeting and greeting various internal and external guests and directing all incoming calls
- Administration support including email inbox management, word processing, stationery, service calls, PA announcements and meeting organisation
- Assisting with the financial administration requirements of the centre, including accounts payables and receivables
- Administering the register of contractors and managing their induction
- Ensuring the incident register is up to date and any that any incidents recorded in a timely manner
To be successful in this role you will demonstrate previous experience in a customer facing role, ideally within the retail or tourism sector and have strong administrative capabilities in the Microsoft Office Suite. You will also be a self-starter and be flexible in your approach whilst actively contributing to the broader team. Your ability to provide exemplary customer service at every touch point is critical.
We’re proud of our collaborative team culture and as a member of the Centre management team, you will also be required to support the team with any emergency situations that may arise.
At Vicinity, we are in the business of people. The people who shop in our centres, lease our retail space, invest in our centres, and of course, the people who work in and for our centres and our corporate office. Our people are important, and we believe in giving them every opportunity to grow and succeed in our business.
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised, and offers flexibility, balance and continuous learning opportunities, ensuring we give back, and that we look after ourselves.
Our values cultivate a culture that encourages our 1300+ team members to be curious, agile, passionate and committed. At Vicinity we embrace difference. We are committed to creating an inclusive work environment that supports diversity and flexibility.