Duty Manager

We exist to enrich community experiences. We reimagine destinations of the future, creating places where people love to connect. We do this by creating unique and relevant consumer experiences, delivering compelling value to our retail partners and striving for excellence in everything we do.


Our Shopping Centre Teams promote difference and diversity and foresee that this will greatly contribute to making Vicinity Centres an awesome place to work.


We are currently looking for a Duty Manager to work on a full time roster (incorporating Saturday, Sunday and public holidays) at Victoria Gardens Shopping Centre. Our ideal candidate will apply different approaches and innovative ways of thinking to manage emergency situations, the general up-keep of the centre, retailer and customer liaison and customer service to maximise centre presentation and ensure customer satisfaction.


Victoria Gardens is a sub-regional shopping centre located 4kms east of the Melbourne CBD in Richmond. Victoria Gardens is the largest enclosed shopping centre within the broader area. The centre is anchored by Coles, Kmart, an enclosed and integrated multi-screen Hoyts cinema complex and more than 70 specialty retailers. An IKEA superstore also adjoins the centre. Victoria Gardens provides the young local demographic and families, a convenient shopping, dining and entertainment destination that meets their everyday fresh food and lifestyle needs.


This position assumes a hands on approach, which on weekdays is required to maintain the services (predominantly mechanical, plumbing and electrical), building fittings, floors and walls of the shopping centre, whilst in turn on weekends will assume overall management of the shopping centre in the absence of other centre management Team members.


To be successful in this role you will apply your previous experience within maintenance management to be able to carry out urgent maintenance tasks whilst also being able to balance managerial duties. Solid negotiation skills with regards to resolving conflicts coupled with strong contractor management and demonstrated safety, health and environmental management capabilities will enable you to manage a range of competing priorities in this role.


Our values cultivate a culture that encourages our 1300+ team members to be curious, agile, passionate and committed. At Vicinity we embrace difference. We are committed to creating an inclusive work environment that supports diversity and flexibility.


Victoria Gardens

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