Retail Manager - Northland

We exist to enrich community experiences. We reimagine destinations of the future, creating places where people love to connect. We do this by creating unique and relevant consumer experiences, delivering compelling value to our retail partners and striving for excellence in everything we do.


Our Northland Centre is currently seeking a Retail Manager to join the team for a fixed-term, 6-month period to develop and manage retailer engagement strategies aimed at maximising the net property income and asset valuation of the centre.


Northland Shopping Centre is a major regional shopping centre located approximately 9km north of Melbourne's CBD. Anchored by Myer, Kmart, Target, Coles, Woolworths, Toys "R" Us as well as Rebel Sport, JB Hi-Fi, Hoyts Cinemas, and more than 250 retailers. The centre's premium retail mix including Mecca Maxima which caters to a growing family and youth demographic is complimented by a popular outdoor entertainment and dining precinct. The precinct includes six restaurants, a Goodlife Health Club, and an architecturally-designed canopy and state-of-the-art ambient lighting.


As Retail Manager, your key responsibilities will include:

  • Maintaining and managing positive relations with all retailers, in addition to building relationships with customers, suppliers, local government and other important stakeholders
  • Contribution to the community including meeting, consulting and supporting local Council and other local groups on community matters and joint / cooperative activities
  • Planning, budgeting and reporting
  • Regular formal and informal retailer meetings, including debt collection


To be successful in this role you will have experience in a similar role within shopping centres, be highly competent at building relationships across all levels including national retailers and sole operators alike and have strong financial budgeting and reporting skills. Your exceptional customer service skills coupled with your ability to deliver and follow through on requests, along with taking ownership of projects will ensure your success in this role.

We expect our Retail Managers to present with a working knowledge of retail legislation, leases and retail fundamentals, but above all else, have a positive attitude and an openness to learning and continuous improvement. 


Why Vicinity?

At Vicinity, we are in the business of people. The people who shop in our centres, lease our retail space, invest in our centres, and of course, the people who work in and for our centres and our corporate office. Our people are important, and we believe in giving them every opportunity to grow and succeed in our business.

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised, and offers flexibility, balance and continuous learning opportunities, ensuring we give back, and that we look after ourselves.


Our values cultivate a culture that encourages our 1300+ team members to be curious, agile, passionate and committed. At Vicinity we embrace difference. We are committed to creating an inclusive work environment that supports diversity and flexibility.


Northland, VIC

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